About us
At My Hearing Matters, we believe that better hearing starts with comfort, convenience, and care you can trust. We offer a professional ear wax removal service using microsuction, bringing safe and effective treatment directly to your home, office or your work place.
Our goal is simple — to make ear care easy, accessible, and stress-free. Whether you’re experiencing blocked ears, reduced hearing, or discomfort, our gentle microsuction technique provides a quick and precise solution without the mess of traditional methods.
With a focus on hygiene, client comfort, and personalised care, My Hearing Matters ensures you receive high-quality treatment in a familiar and relaxed environment.
Let us help you hear clearly again — because your hearing truly matters.
Call us for an appointment
For an appointment where you choose the time and place, give us a call today!
Important information
What is Microsuction?
Microsuction is a modern, clinical method used to safely remove earwax from the ear canal using gentle suction.
Using a
A small suction device (like a tiny vacuum) and
A microscope or magnifying camera to clearly see inside your ear
a trained professional carefully guides the suction tip into the ear canal and vacuum out the wax without touching sensitive areas.
Who requires Microsuction?
People with blocked ears or symptoms
If earwax buildup is causing:
Hearing loss or muffled hearing
Earache or fullness
Ringing in the ears (Tinnitus)
Dizziness
Microsuction is often the quickest and safest way to clear it.
Benefits of Microsuction
Microsuction is widely considered one of the safest and most effective ways to remove earwax. Here are its main benefits, explained clearly:
✅ Precise and controlled
Because the trained professional uses a microscope or camera, they can see exactly what they’re doing. This makes it more accurate than blind methods like ear syringing.
💧 No water involved
Unlike irrigation, microsuction is a dry procedure, which:
Reduces infection risk
Is safer for people with sensitive ears
Avoids complications linked to moisture
This is especially helpful if you’re prone to Otitis externa.
🛡️ Safer for high-risk ears
Microsuction is often recommended if you have:
A perforated eardrum
Past ear surgery
Grommets (ear tubes)
Water-based methods can be risky in these cases, but microsuction avoids that.
⚡ Quick results
Usually takes 10–15 minutes
Immediate improvement in hearing if wax was blocking the ear
😌 Generally comfortable
Most people find it:
Not painful
Just slightly noisy or unusual feeling
🔄 Effective for stubborn or impacted wax
It can remove:
Hard, dry wax
Deeply impacted wax
Wax that hasn’t responded to drops
👂 Can improve related symptoms
By clearing the blockage, it may help relieve:
Muffled hearing
Pressure or fullness
Ringing in the ears (Tinnitus)
👍 Lower complication risk
Compared to older methods, there’s:
Less chance of infection
Less risk of pushing wax deeper
Lower likelihood of damaging the ear canal
Frequently Asked Questions
Microsuction is a safe and effective method of removing ear wax using a small medical suction device. A trained professional uses a microscope or magnifying loupes to clearly see inside your ear while gently suctioning out the wax.
Yes, microsuction is considered one of the safest methods of ear wax removal when performed by a trained professional. It allows direct visualisation of the ear canal, reducing the risk of injury.
Most people find it painless, though you may feel mild discomfort or a tickling sensation. The suction can be a little noisy, which some patients find unusual but not painful.
The procedure usually takes 15–30 minutes, depending on how much wax needs to be removed.
Side effects are generally mild and temporary, and may include:
Slight dizziness
Temporary sensitivity in the ear
Mild irritation
Serious complications are rare.
Most people can, but it may not be suitable if you have:
An active ear infection
A perforated eardrum (in some cases)
Recent ear surgery
Your trained professional will assess your suitability beforehand.
Microsuction is often preferred over traditional syringing because:
It doesn’t involve water
It is cleaner and more precise
It has a lower risk of infection
If your hearing loss is caused by a wax blockage, you may notice an immediate improvement after the procedure.
This varies from person to person. Some people may need it every 6–12 months, while others rarely need it at all.
It’s best to avoid inserting objects like cotton buds into your ears, as they can push wax deeper. Over-the-counter drops may help, but professional removal is safest for blockages.
Keep your ears dry for a few hours
Avoid inserting anything into your ears
Follow any aftercare advice given by your trained professional.
Yes, it can be used for children, but suitability depends on the child’s ability to stay still and cooperate during the procedure.
Costs vary depending on the provider and location, but typically range from:
$70 to $150 per session
In most cases, microsuction is not covered by Medicare.
No, it is best to check with your insurer.